The Office of the Traffic Commissioner has become aware of a possible scam where someone attempts to impersonate a member of staff to recommend a service provider.

The Office of the Traffic Commissioner would never recommend any single company providing an industry service to operators.  This includes solicitors, transport consultants and those who recruit for the goods or PSV industry (this list is not exhaustive).

Scammers can make you think they are from a legitimate company. 

• If you weren’t expecting the call, be careful. 
• If you receive an unexpected request for your money or information, have the confidence to stop and challenge its authenticity. Criminals may lull you into a false sense of security when you’re out and about or rely on your defences being down when you’re in the comfort of your own home. Remember it’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Be careful in providing your personal details to someone calling you purporting to be from the Office of the Traffic Commissioner. We will never ask for your bank details over the phone. If you have any doubt, take a name and number and ring, or email the Office of the Traffic Commissioner using your usual contact details for assistance.

Remember the general advice if someone contacts you out of the blue by phone, email, or text message:

• STOP: Taking a moment to stop and think before parting with your money or information could keep you safe.
• CHALLENGE: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
• PROTECT: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.
• PROCEED WITH CAUTION– use another device and contact the Office of the Traffic Commissioner directly.

The Take Five campaign is a HM Government backed campaign that helps prevent fraud and can be found at https://www.takefive-stopfraud.org.uk/,we would encourage you to follow their advice.